General Terms and Conditions of Use:
I. Scope of application
The following General Terms and Conditions (hereinafter referred to as “GTC”) apply to all contracts concluded between you as our customer and us via our website.
HLZ-Shop of HLZ Friesenheim-Hochdorf Handball GmbH
represented by the managing director: Christian Deller
Im Einolf 2
67126 Hochdorf-Assenheim
E-Mail: HLZ-Shop@HLZ-Pfalz.de
II Conclusion of contract
(1) The presentation and advertising of products on our website does not itself constitute a binding offer to conclude a contract, but only an invitation to submit such an offer (application).
(2) You can submit your offer via the online ordering option provided on our website. The GTC shall become an integral part of the contract if we draw your attention to the GTC when concluding the contract, give you the opportunity to take note of their content and you agree to the validity of the GTC.
(3) The HLZ Shop acts as an order brokerage portal. The HLZ Shop forwards orders to the respective partner companies, which then execute the order. The orders are based on the collective principle, i.e. the store is only online for a certain period of time during which orders can be placed.
(4) The conclusion of the contract via the online ordering option on our website takes place in the following steps:
(a) You can select the products offered on our website and place them in the electronic shopping cart. Before submitting the order, you can view and change the contents of the shopping cart at any time. You can correct your entries using the usual mouse and keyboard functions as well as the “Back” function of your Internet browser before completing the order process by clicking on the “Order” button. You can recognize any input errors by carefully reading the information displayed via your Internet browser and by carefully checking the data you have entered. If necessary, you can also use the magnification function (“magnifying glass”) of your Internet browser for this purpose. You can also end the order process at any time by closing the window of your Internet browser.
(b) By submitting an order via the online ordering option on our website by clicking on the 'Order' button, you are placing a legally binding order for the products in the shopping cart. However, this request can only be submitted and transmitted if you have previously accepted these GTC by selecting the corresponding checkbox.
(c) We will immediately confirm receipt of your order by e-mail. Your order will be listed again in this e-mail. You can print this out using the “Print” function. This automatic confirmation of receipt merely documents that we have received your order; it does not constitute acceptance of your request unless we expressly declare acceptance in addition to confirming receipt.
acceptance at the same time.
(d) You are bound to the order for a period of 5 days after placing the order; your right to revoke your order, if any, remains unaffected by this.
(e) The contract is only concluded when we have declared our acceptance of your application. This declaration is usually made in a separate e-mail (order confirmation).
(5) The text of the contract is stored by us in compliance with data protection regulations.
(6) The contract is concluded in German.
(7) If the delivery of a product ordered by you is not possible, we will refrain from a declaration of acceptance. In this case, a contract will not be concluded. We will inform you immediately and refund any payments already received without delay.
(8) If you have provided your e-mail address as part of the ordering process or in the context of other inquiries, it is your responsibility to ensure that the e-mail address you have provided exists, is correct and that you can receive e-mails from us or from third parties commissioned by us to process your order at this e-mail address. Automatic SPAM filters must be configured or monitored accordingly.
(9) You agree to an invoice being sent to you electronically.
(10) All prices stated on our website are total prices including statutory VAT and other price components.
III Right of withdrawal
If you are a consumer within the meaning of Section 13 of the German Civil Code (BGB), i.e. a natural person who places an order for a purpose that cannot be attributed primarily to their commercial or independent professional activity, you have a right of withdrawal in accordance with the statutory provisions. Further information on the right of revocation can be found in our revocation policy.
IV. Terms of delivery
As soon as the goods have been delivered in full by the partner companies, collection dates will be organized and notified to the customer in writing. On these dates, the goods can be received at our registered office upon presentation of the invoice.
V. Terms of payment
We offer payment in advance by bank transfer. Unless otherwise agreed, our claim to payment of the agreed price is due upon conclusion of the contract and must be paid within 5 days at the latest, otherwise the order will not be processed.
VI Retention of title
The delivered goods remain our property until the purchase price has been paid in full.
VII Data protection
For information on the processing of personal data, please refer to our privacy policy.
VIII Customer service
If you have any questions, complaints or claims, please contact us by e-mail at HLZ-Shop@HLZ-Pfalz.de.